I am responsible for setting goals and developing plans for business and revenue growth, I perform research, plan and implement new target market initiatives. I also work together with the team to pursue leads and moving them through the sales cycle developing strategies to meet those goals. EDUCATION I also do research for prospective accounts in target markets

Ensured high-level customer satisfaction as regards system usage, developed strategic measures for the sales and marketing teams to ensure delivery of company goals and objectives. Managed budgets and expenditures on company I.T equipment, hardware, and software. I provided sales forecasts and making necessary adjustments to meet revenue targets, Design and manage staff performance monitoring tools in line with the monthly, quarterly, and annual progress and development. Developed annual budgets and business operating plans, Recruit and train new I.T support staff as well as ensuring high-level performance.

I was responsible for recruiting, training, onboarding of new staff & performing regular performance appraisals. I ensured that the set business goals and targets are achieved monthly and annually. I developed and implemented business, marketing, and advertising plans in the region. Overseeing daily operations, setting daily & weekly performance objectives, Building a solid pipeline for the team in relation to the set company targets.

Led in staff training on newly implemented IT and IS systems, Installing & configuring computer hardware, software, networks, printers & scanners, Providing technical support to the customers both onsite and remotely.

I planned and designed the company’s operational structure and services. I drafted annual operational budgets for the company as well as advising on the achievable targets given the market trends. Developed, reviewed, and validated ICT policies pertaining to hardware and network, Information security, provided support to the team through training, mentoring and capacity building to ensure effective performance. Tested and evaluated new technology with respect to local operational needs and suitability